What we offer.

What could use a little help? A better website, emails that send themselves, less admin. Tell us the job and we'll sort out the tools.

Websites

Your website should do you justice.

You've put a lot into your business. Your website should show it. We build sites that make it clear what you do, why you're good at it, and how to reach you, on any screen.

  • Build a marketing website at Build-a-Site
  • Custom builds, including WordPress and Shopify
  • Pages for a sale, an event, or a new service
  • Speed, search visibility, and accessibility improvements
  • Help with words and photos that feel like your business
PhotoA rebuilt site, before and after1600 × 1200

Email

Stay in touch without remembering to.

You shouldn't have to remember every welcome, reminder, and thank-you. We set up emails to go out when they're useful, with words that sound like you. Then we help you plan the campaigns that need a bit more attention.

  • Welcome emails, abandoned cart reminders, and purchase follow-ups
  • Review requests and emails that bring past customers back
  • Klaviyo or Mailchimp setup and list cleanup
  • A monthly email calendar with drafts for your review
  • Email setup and checks to help messages reach inboxes
PhotoAn email flow on screen1600 × 1200

Social and content

Posts without the Sunday-night panic.

“We should post something” is a familiar way to end a weekend. We help turn the photos, stories, and useful advice already in your business into a month of content. You get a plan and drafts to review, with time to change your mind before anything goes live.

  • A writing guide based on how you talk to customers
  • Thirty days of posts for the channels that suit your business
  • Articles built around questions your customers ask
  • Scheduling, a monthly results check, and a plan for next month
PhotoA month of posts as a grid1600 × 1200

AI front desk

Give the front desk some backup.

“Are you open Sunday?” “Can I get a quote?” Fair questions. Awkward timing when you're in the middle of a job. A chat or phone assistant can answer the common ones, collect details, and help customers book. You decide what it can handle and when your team takes over.

  • Website chat using your services, hours, and prices
  • Phone assistance and automatic text replies to missed calls
  • Booking help and quote requests sent to the right person
  • Review requests after a job or visit
  • Clear rules for passing a conversation to your team
PhotoA missed-call text-back thread1600 × 1200

Analytics

Numbers you can do something with.

Knowing sales are down isn't much help if you don't know where to look. We bring your sales and marketing numbers together, then give you a short weekly rundown of what's changed and what needs a closer look. Fewer tabs open. Better questions to ask.

  • A dashboard for sales, ads, email, reviews, and website visits
  • A Monday update in plain English
  • Alerts for the changes you want to watch
  • A quarterly review with us on the Operator plan
PhotoThe Monday dashboard1600 × 1200

Automation

Retire the copy-and-paste routine.

If you're moving the same information between three places, there's probably a better way. We connect the tools you use so a new inquiry can become a customer record, a booking, or a follow-up without another round of typing.

  • A review of your process and a list of what to automate first
  • Quotes, invoice reminders, and follow-ups
  • Forms connected to customer records and calendars
  • AI assistants for repeat tasks such as drafting replies or organizing information
  • Connections between your existing tools, with custom work where needed
PhotoA whiteboard map of the admin work1600 × 1200
PhotoA rebuilt site, before and after1600 × 2000
PhotoAn email flow on screen1600 × 2000
PhotoA month of posts as a grid1600 × 2000
PhotoA missed-call text-back thread1600 × 2000
PhotoThe Monday dashboard1600 × 2000
PhotoA whiteboard map of the admin work1600 × 2000

Pick your starting point.

We'll agree on the work and the price before we start. If you're unsure what would help most, begin with an audit or come to a seminar.

Find the useful stuff

AI Audit

[PRICE]

We spend a week looking at how your business runs and where time gets lost. You get a practical list of improvements, ranked by likely benefit and effort. The plan is yours to use.

Put it to work

Build Sprint

From [PRICE]

One agreed project, with a clear price and schedule. We build it, test it, and show your team how to use it.

Keep us in your corner

Operator

From [PRICE]/mo

A month-to-month plan for your systems and marketing, plus training and troubleshooting. We agree on what's included so you know what we're handling.

Let's chat

Give us thirty minutes. Tell us what's getting in the way and what you'd happily never do by hand again. We'll help you find a place to start.

Email works, too. hello@ghostline.media

Book a call